There, when you need us most.
When unexpected things happen, you need the immediate, convenient care of our emergency services or urgent care. Twenty-four hours a day, 7 days a week — our experts are here for you and your family.
Our emergency room sees thousands of patients each year. Patients are seen in the order that their condition dictates — more serious cases are tended to first.
We have specialists on call at all times to assist with more serious emergencies, and emergency medical service transportation is always available by calling 911. See below for more information on when to call an ambulance.
There are differences when it comes to choosing Urgent Care or Emergency Care. Knowing them can save money and provide quicker treatment for your injury or illness. Click on the links to the right to view guidelines that will help you decide when a trip to Urgent Care is a better option than visiting Emergency.
24-hr. Emergency Care:
Hackley Campus Lakeshore Campus Mercy Campus |
Urgent Care:
Lakes Village Lakeshore Medical Center General Campus |
Ambulance Use
You should call an ambulance when:
- You need care right away.
- You have severe bleeding or blood loss.
- You are having difficulty breathing.
- You may have injured your neck or spinal cord.
- You have severe chest pain.
When not to call an ambulance:
- When you are awake, breathing without difficulty, and do not seem to be getting worse very quickly.
- When it is not an emergency.